Terms & Conditions

To open an account with tk9997, you must meet the conditions listed below. Failure to comply with these Terms & Conditions may result in your account being closed at any time.

• You must be at least 18 years old to register.
• Each person may operate only one account.
• All information provided during registration must be accurate and kept up to date.
• Keeping your account password confidential is solely the responsibility of the user.
• Registering using another person's information is strictly prohibited.
• Tk9997 may request KYC verification (National ID / Passport) when required.

The following rules must be followed when making a deposit at tk9997. For any payment-related issues, please contact our support team.

• Deposited funds must be sent in the name of the registered account holder only.
• Deposits sent from third-party accounts are not accepted and will be returned.
• There are no hidden charges in the deposit process.

Please read the following terms carefully before making a withdrawal from tk9997. Failure to comply with our withdrawal rules may result in your request being declined.

• Minimum withdrawal amount is BDT 1,000.
• Your account must be fully verified before a withdrawal can be processed.
• Withdrawals are typically processed within 24 hours; bank transfers may take 1–3 business days.
• Withdrawals must be made using the same payment method used for the deposit.
• Bonus funds may only be withdrawn after the specified wagering requirements have been met.
• Tk9997 reserves the right to freeze withdrawals and investigate any suspicious activity.

Tk9997's bonus and promotion terms are clearly defined. Please read the relevant conditions carefully before claiming any bonus.

• The welcome bonus applies to new members on their first deposit only.
• Each bonus has its own wagering requirement — typically 15–30x the deposit plus bonus amount.
• Multiple bonus offers cannot be used simultaneously.
• Attempting to abuse bonuses or claim bonuses from multiple accounts will result in account termination.
• Tk9997 may modify or cancel any bonus offer at any time.
• Wagering requirements also apply to winnings earned from free spin bonuses.

The following Terms & Conditions must be observed when placing bets on tk9997. In any betting dispute, tk9997's decision shall be final.

• Bets generally cannot be changed or cancelled once placed.
• If a match is cancelled or incomplete, the bet amount will be refunded in accordance with tk9997's policy.
• Odds in live betting can change at any moment.
• Tk9997 reserves the right to void any bet accepted at incorrect odds due to a system error or technical issue.
• Maximum bet amount varies depending on the event and market.
• To learn more about detailed betting rules Betting Guide View page.

Tk9997 is committed to maintaining a fair and secure gaming environment. The activities listed below are direct violations of these Terms & Conditions and will be subject to strict penalties.

• Creating or operating multiple accounts.
• Registering using a false identity or fabricated information.
• Bonus abuse or exploiting system vulnerabilities.
• Involvement in match fixing or manipulation of outcomes.
• Placing bets using automated bots or software.
• Accessing or using another user's account.
• Using the platform for money laundering or any illegal financial transactions.

Tk9997 firmly believes that gaming is meant for entertainment — not addiction. We provide the following features to help keep our users safe.

• Set deposit limits on a daily, weekly, or monthly basis.
• Option to temporarily or permanently exclude yourself (Self-exclusion).
• Option to set a session time limit.
• Access your gaming history and spending records at any time.

If you feel that gaming is having a negative impact on your life, please reach out to our Responsible Play Visit the page or contact support.

Tk9997 takes the protection of your personal information very seriously. To learn more about how we handle your data Privacy Policy View page.

• Your data is protected by SSL encryption.
• Tk9997 never sells your information to third parties.
• Your information is never shared unless required by legal obligation.
• To request deletion of your data, please contact support.

If you have a dispute or complaint regarding tk9997's services, please follow the steps below.

• Contact the support team first via live chat or email.
• An initial response will be provided within 72 hours of a complaint being submitted.
• Complex cases may require 7–14 business days to investigate.
• Tk9997's final decision shall be considered binding.
• The applicable law and jurisdiction for any dispute is determined by tk9997's licensing authority.

Tk9997 reserves the right to temporarily or permanently suspend an account in the following circumstances, without prior notice.

• For violation of any clause of the Terms & Conditions.
• Upon detection of fraudulent or suspicious activity.
• For failure to verify identity or for providing false information.
• At the direction of a legal authority.
• If the user requests account closure.